We want you to feel completely confident trying BladderBelle. That's why every order is protected by our 180-day money-back guarantee. If it isn't right for you, here's exactly how to get your money back.
1 Our 180-day money-back guarantee
You have a full 180 days from the date your order ships to try BladderBelle and decide for yourself. If you're not satisfied for any reason within that window, you're entitled to a refund of your product purchase — no hard feelings and no complicated hoops.
2 How to start your refund
Getting started is simple:
- Email our team at support@bladderbelle.zendesk.com (or reach us via the Help Center) and let us know you'd like a refund.
- Include your order number so we can locate your purchase quickly.
- We'll confirm your return and walk you through the next steps.
3 Returning your bottles
To complete your refund, please send your BladderBelle bottles — including any unused, opened, or empty bottles from your order — back to our returns center:
c/o ShipOffers
19655 E 35th Dr, Suite 100
Aurora, CO 80011
United States
We recommend using a tracked shipping service and writing your order number on a note inside the package so we can match your return to your account.
4 Return shipping costs
Return shipping is arranged and paid by you; we're not able to cover the cost of sending items back. Your original order's product amount is what's covered by the guarantee.
5 How your refund is processed
Once your returned package arrives at our center, we'll process your refund within a few business days. Because Digistore24 is our payment processor and merchant of record, your refund is issued back through Digistore24 to your original payment method. Depending on your bank or card provider, it may take a few additional days to appear on your statement.
6 Refund questions
Have a question about a refund or return? We're glad to help — email support@bladderbelle.zendesk.com or visit our Help Center. For billing questions handled directly by Digistore24, contact digistore24.com/info/contact.