Privacy Policy

1 Information we collect

We collect two broad types of information:

• Information you give us — such as your name, shipping and billing address, email, and phone number when you place an order, create an account, or contact support. Payment details are entered directly into the secure checkout operated by our payment processor, Digistore24, and are handled by them.
• Information collected automatically — such as your IP address, browser type, device information, and pages viewed, gathered through cookies and similar technologies to help the Site function and improve.

2 How we use your information

We use the information we collect to process and deliver your orders, provide customer support, send order and account updates, improve the Site and our products, prevent fraud, and — where permitted — send you offers you may find relevant. You can opt out of marketing messages at any time.

3 Cookies & analytics

We use first-party and third-party cookies, including tools such as Google Analytics, to understand how visitors use the Site and to measure our advertising. These help us improve performance and show more relevant content. You can disable cookies in your browser settings, though some features may not work as well. To opt out of Google Analytics, you can install Google's opt-out browser add-on.

4 How we share information

We do not sell your personal information. We share it only as needed to run our business, including with:

• Digistore24, our payment processor and merchant of record, to process payments, receipts, and refunds;
• our fulfillment and shipping partners, so your order can be packed and delivered;
• service providers who help us operate the Site, email, and analytics under confidentiality obligations;
• authorities or others where we reasonably believe disclosure is required by law or to protect our rights and customers.

5 Data security

We use reasonable technical and organizational safeguards to protect your information against loss and misuse. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6 Your choices & rights

You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing emails using the link in any message or by contacting us. We will honor your choices in line with applicable law.

7 California privacy rights

If you are a California resident, you may request, once per year, information about how your personal data was shared for direct-marketing purposes. To make a request, email us with "California Privacy Request" in the subject line.

8 Children's privacy

This Site is intended for adults aged 18 and older. We do not knowingly collect information from children, and no information gathered here is intended to fall within the scope of the Children's Online Privacy Protection Act (COPPA).

9 Third-party links

Our Site may link to other websites we do not operate, such as our help desk or payment partner. This Privacy Policy does not apply to those sites, and we encourage you to review their own policies.

10 Business transfers

If BladderBelle or HighOnLife is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will continue to protect it as described in this policy.

11 Changes to this policy

We may update this Privacy Policy from time to time. The version posted on this page is always the current one, and your continued use of the Site after any update means you accept the revised policy.

12 Contact us

Questions about your privacy or this policy? Email support@bladderbelle.zendesk.com or visit our Help Center. For payment or billing questions handled by Digistore24, contact digistore24.com/info/contact.